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Thread: Game Card Sync in Pokemon GL

  1. #1
    Pokemon Trainer in Waiting Array Mario's Avatar
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    Default Game Card Sync in Pokemon GL

    Hello everyone, I'm writing so see if someone else has the same issue as I do with the pokemon-gl.com website.

    As I've written before, my previous 3DS was stolen, with it my Pokemon X digital download, with all my pokes. This game had been previously synced to the Pokemon GL website. I bought a new 3DS and with help from Nintendo Support was able to transfer my Nintendo ID to the new 3DS, and with it, my digital downloads (the game saves was another story, I lost all my 700+ pokes). I have restarted my game, and now I want to re-sync the game to the pokemon GL website, but I need to delete my previous Game Sync, the problem is, the Erase Game Sync button is not clickable, has anyone tried to delete a Game Sync? Is the button available to you?

  2. #2
    Gym Leader Array BugCatcher6's Avatar
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    Is this under Account Settings?

    At the bottom of the Account Settings page it has Games Registered to this Account and a Remove this Game button.

    Mine is clickable, but I am not going to click to see what happens haha.


  3. #3
    Pokemon Trainer in Waiting Array Mario's Avatar
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    Yes, thats the option. If you click remove this game a modal window will pop-up, this is where you are given the option to continue with the process (nothing happens if you continue right now, because the erasure solicitudes are acted on, every maintenance tuesday), the process consists in 3 steps, yet I can't click on the Next button to go from step 1 to 2

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    Gym Leader Array BugCatcher6's Avatar
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    Hmm, might be a PGL issue then.

    You got support from Nintendo before, getting support from the Pokémon Company is a nightmare.


  5. #5
    Pokemon Trainer in Waiting Array Mario's Avatar
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    Yeah I was hoping to gather some anecdotal evidence on this issue from other people before having to make a phone call

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    Gym Leader Array BugCatcher6's Avatar
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    Quote Originally Posted by Mario View Post
    Yeah I was hoping to gather some anecdotal evidence on this issue from other people before having to make a phone call
    I'm not sure the Pokémon site has a number to call. Last I tried to contact them I could barely get an email address.


  7. #7
    She Will, She Will, Rock You Array Sorgatani's Avatar
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    Could it be to do with script settings or your browser?
    See if you still have the problem if you change browsers.
    Credit for Michigan Toed image goes to thefuriousangel
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    Sorgatani's Pokemon Collection


  8. #8
    Pokemon Trainer in Waiting Array Mario's Avatar
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    I have, tried with Firefox, Chrome and Safari, no luck so far

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